The problems a club owner actually has
A member lapses quietly because no one reminded them. A freeze is agreed verbally and forgotten. A closure for Eid leaves some members short-changed and the front desk arguing about it. Payment links go out over WhatsApp and nobody is sure who paid.
Renewals that do not depend on memory
Each membership carries its own renewal date, and IDS sends automatic reminders for renewals, receipts, sessions and classes with the timing you set. Renewals move through the same record as the original sale, so your numbers stay clean.
- Profiles, memberships, renewals and membership changes in one record
- Duo memberships that renew in lockstep, and group memberships
- Corporate and gift memberships on Growth and above
Smart freeze and fair compensation
Members freeze from the app: with free days, with loyalty-point days or with paid freeze days. That turns a front-desk argument into a small revenue line. When the club closes for Eid, Ramadan hours or maintenance, you extend every affected membership fairly in one click, with no spreadsheet.
A member can also gift unused personal-training sessions to a friend or family member. Your staff approve the transfer, so your revenue stays protected.
Packages and personal training
Sell personal-training sessions as packages and track them as they are used, with recurring bookings for regular clients. Group PT up to 1:6 and pay-one-train-two pools are supported, and kids accounts are managed and paid by one parent.
Online payment, including Tabby and Tamara
Members can pay with mada, Apple Pay and the buy-now-pay-later options Tabby, Tamara and MADFU, through approved payment-provider configurations. IDS adds 0% to your payment revenue: you pay only your payment provider standard fees, with no IDS percentage and no hidden markup.
Every sale produces a ZATCA Phase 1 QR tax invoice automatically, so the invoice exists the moment the payment does.
A member portal in Arabic and English
Members book classes, pay and manage their membership from your branded portal. They install it as a PWA from the browser, with no app-store download, or simply sign in from any phone, tablet or computer. Native iPhone and Android apps are on the roadmap but are not part of any plan today.
Where it sits in the plans
Member management, freezes, renewals, reminders, payments and the member portal are part of Essentials, which starts at SAR 449 per month. Growth adds corporate and gift memberships, loyalty, rewards and referrals. The 14-day money-back guarantee applies to every plan.